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Customer Service


New Mexico: 505.327.3222

Colorado: 970.565.8421

Toll free: 855.547.3222

24/7 telephone banking: 866.875.4501

Email: askmybanker@thebankforme.com

          Headquarters fax: 505.327.3230 (Other branch fax numbers here.)

Report a lost or stolen ATM/debit card: Call us during business hours at 505.327.3222 (New Mexico) or 970.565.8421 (Colorado). After hours call toll free at 866.546.8273. You can also turn your card(s) off anytime under the “Manage cards” menu within online banking.

Report a lost or stolen credit card: If your credit card is lost or stolen, please contact the appropriate support center:

                Elan Credit Card  | www.myaccountaccess.com or 1.866.234.4691

                TIB Card Service | www.cardaccount.net or 1.800.367.7576

FCCB’s routing number: 102206728

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Security Notice

This form is for general inquiries only. For your security, please do not put personal information such as bank account numbers, loan numbers, social security numbers, etc. into this form or into email messages. If you need to contact a member of our staff with sensitive information, please call the numbers provided above.

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